CONTACT US

Need help with your FERAL order? We're here to help.

For questions regarding orders, shipping, damaged or incorrect items, sizing, or general customer support, please contact us through the contact form on our website.

ORDER INQUIRIES

When contacting us about an existing order, please include:

• Your full name
• Your order number
• The email address used to place your order
• A brief description of your question or concern

If you're contacting us about a damaged, defective, or incorrect item, please also include clear photos of the item.

RESPONSE TIME

Please allow 1–2 business days for a response. Messages received on weekends or holidays will be addressed during the next available business days.

Sending multiple messages regarding the same inquiry may delay our ability to respond efficiently.

SHIPPING UPDATES

Please remember that all FERAL orders have a 7–10 business day processing period before shipment. Once your order ships, tracking information will be sent to the email address provided at checkout.

We appreciate your patience while your pieces are prepared.

FERAL
She Trusts Her Instincts.